WATM’s strategy is to stock all manufacturers recommended spare parts for the completed range of cranes and lifting equipment that we sell.
Across our 4 branches, strategic inventory is held based on the profile of the machines located in that geographical area.
Across our brands , we now stock over $3.5m worth of spare parts – to keep our customers running.
With our integrated systems, each branch has visibility of our total parts holdings and we can share and support each branch where required. We track the availability of our parts versus customers’ requests and target 90% availability. We also have varying freight options available depending on how urgent the parts are. Either from the factory to us or from our warehouse to you.